Handling time is generally 1-2 business days for all EU shipments, unless the item is on pre-order. Handling time for orders shipped to Non-EU countries is 2-7 business days, unless the item is on pre-order.
**IMPORTANT REGARDING IMPORT TAX AND SHIPPING ORIGIN**
Products purchased via EU Store are shipped from our fulfillment partner based in Leusden, Netherlands.
Import duty and local taxes may apply in your country. Vallerret does not cover import taxes and potential customs bills. Customers are personally liable for any fees applied by national customs.
(Put in other words: These gloves are shipped to you from within EU. If you are a customer outside EU you need to import your gloves. Be aware that your purchase might exceed the import threshold defined by your national customs, meaning that your national customs may charge you an import fee upon delivery. The import tax rates vary from country to country, e.g. in Norway it is 25%. So if you are not expecting it, it can be a chunk).
SHIPPING TO THE UK: Parcelforce Worldwide is GLS Network Partner and they handle deliveries of the packages in the UK. All the tracking information will be available under the link you'll receive in the Shipping Confirmation email, but you may also check Parceforce website with the International tracking # (available under the tracking link as well) to get more details on where your package currently is. If your package is already on its way and you have question regarding delivery or re-scheduling delivery times, you may contact Parcelforce directly or we can assist you.
Once your parcel has been sent you will receive an e-mail with your tracking number and a link to the tracking website from where you can follow your product(s) journey to your door step.
Delivery times depend on your location and service time of your national carrier. Estimated delivery times are as follows:
Estimated delivery times are as follows:
Netherlands: 1-2 business days
UK: 5-10 business days
Germany: 2-5 business days
Other Europe: 1-14 business days
Rest of the World: 5-21 business days
If the waiting time extends above-mentioned and there is something wrong with your tracking number please contact us and we will resolve the issue.
Specific transit times to your country is outlined here by PostNL. Please note that transit time covers the amount of time it takes your order to leave our distribution center and arrive at the national delivery carrier. From here you must add on the time your national carrier needs to deliver to your doorstep.
Most carriers guarantee national delivery within 1-3 days.