To ensure the fastest delivery and avoid unnecessary customs fees, we ship from the warehouse closest to you whenever possible.

Warehouse Routing

  • 🇺🇸 USA & Canada → Ships from Michigan, USA
  • 🇬🇧 United Kingdom → Ships from Leeds, UK
  • 🇪🇺 EU Countries & Rest of World → Ships from Groningen, Netherlands

Order Processing

  • Orders are typically dispatched within 1-2 business days.
  • During peak periods, pre-orders, or unforeseen delays, processing times may be longer.
  • Once shipped, you'll receive a tracking email so you can follow your order's journey.

Import Duties & Taxes

Orders shipped outside your customs region may be subject to import duties, taxes, or customs fees. These charges are determined by your local authorities and are the responsibility of the customer.

United States & Canada

Ships from: Michigan, USA

Estimated Delivery

  • USA: 1-5 business days
  • Canada: 7-16 business days

Carriers
USPS, FedEx, DHL

United Kingdom

Ships from: Leeds, UK

Estimated Delivery

  • UK: 2-4 business days

Carrier
Royal Mail, DHL, UPS, DPD

European Union

Ships from: Groningen, Netherlands

Estimated Delivery

  • Netherlands: 1-2 business days
  • Germany: 2-5 business days
  • Other EU Countries: 2-10 business days

Carriers
DPD, GLS, DHL & PostNL

International (All other countries)

Ships from: Groningen, Netherlands

Estimated Delivery

  • Most destinations: 5-21 business days

Carriers
DHL, PostNL, GLS & local delivery partners

Want to talk to a human?

If you are in need of any assistance, you are always welcome to contact our Customer Service Team directly on support@vallerret.com or submit your message via our Contact Form.

We will do our very best to get back to you within 24 hours:-)