SHIPPING & DELIVERY TIMES (EU Store)

Shopping from USA? Please see our US Store Shipping Guide


Your ordered product(s) are estimated to be ready for shipment within 24 hours of completed purchase.* (*unless stated otherwise, e.g. this does not apply for pre-orders).

Your ordered product(s) will be shipped at latest the following business day unless we experience unexpected delays. 

 

**IMPORTANT REGARDING IMPORT TAX AND SHIPPING ORIGIN**

Products purchased via EU Store are shipped from our fulfillment partner based in Leusden, Netherlands.

Import duty and local taxes may apply in your country. Vallerret does not cover import taxes and potential customs bills. Customers are personally liable for any fees applied by national customs.

(Put in other words: These gloves are shipped to you from within EU. If you are a customer outside EU you need to import your gloves. Be aware that your purchase might exceed the import threshold defined by your national customs, meaning that your national customs may charge you an import fee with delivery. The import fee varies from country to country, e.g. in Norway it is 25%. So if you are not expecting it, it can be a chunk).

 

 

SHIPPING RATES

**FREE international shipping on ALL orders over 120 EUR**

Netherlands (6,20 EUR): Netherlands

Europe 1 (8,26 EUR): Austria, Belgium, Denmark, France, Germany, Luxembourg, Switzerland, United Kingdom. 

Europe 2 (15 EUR): Aaland Islands, Bulgaria, croatia, Czech Republic, Estonia, Faroe Islands, Finland, Spain, Sweden.

Europe 3 (14,05 EUR): Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Republic of Macedonia, Montenegro, Poland, Portugal, Romaina, Slovakia, Turkey.

Rest of the world (15 EUR).

Looking for USA? Please see our US Store Shipping Guide


SHIPPING CARRIERS

Our EU Store is serviced by the following carriers:

  • PostNL: International tracked shipments delivered by PostNL in collaboration with your national carrier. Your national carrier will deliver your package at your door or at your local Pick Up Point.
  • GLS: International tracked shipments delivered by GLS to your doorstep. With communication another delivery attempt can be arranged or parcel can be picked up at your local GLS Pick Up Point.

 

 

ESTIMATED DELIVERY TIMES

Once your parcel has been sent you will receive an e-mail with your tracking number and a link to the tracking website from where you can follow your product(s) journey to your door step.

Delivery times depend on your location and service time of your national carrier. Estimated delivery times are as follows:

  • Customers in Europe can expect their gloves within 1-10 business days from day of shipping (depending on your location)

  • Customers in the rest of the World can expect their gloves within 5-21 business days from day of shipping

 

ESTIMATED DELIVERY EXAMPLES:

Germany: 3-5 days

United Kingdom: 3-5 days

Netherlands: 1-2 days

Sweden: 8-10 days

Spain:10-12 days

 

If the waiting time extends above-mentioned and there is something wrong with your tracking number please contact us and we will resolve the issue.

 

Specific transit times to your country is outlined here by PostNL. Please note that transit time covers the amount of time it takes your order to leave our distribution center and arrive at the national delivery carrier. From here you must add on the time your national carrier needs to deliver to your doorstep.

Most carriers guarantee national delivery within 1-3 days.

 

Help With Sizing

FIND YOUR SIZE:

  1. Measure around the widest part of your hand with a relaxed open palm.
  2. Measure from base of hand to the tip of the middle finger.

PEASE NOTE:We design our gloves to be snug for best camera feel possible. This sizing chart reflects snuggly fitted gloves.

    Unisex Sizes XS S M L XL XXL
    Hand Girth cm  18 - 20  20 - 21 21 - 22 22 - 23 23 - 25 25-28
    inch  7.1 - 7.9   7.9 - 8.3  8.3 - 8.7 8.7 - 9.1 9.1 - 9.8 9.8-11.0
    Hand Length cm  16.0 - 17.5  17.5 - 18.5 18.0 - 19.0 19.0 - 20.0 20.5 - 22.0 22-24.0
    inch  6.3 - 6.9 6.9 - 7.2 7.1 - 7.5 7.5 - 7.9 8.1 - 8.7 8.7-9.4
     EU Size Equivalent  EU 7.5  EU 8 EU 8.5 EU 9 EU 10 EU 11
     Unisex Glove Models: Markhof Pro 2.0 | Skadi Zipper Mitt | Ipsoot | Alta Over-Mitt | Merino Liner Touch | Primaloft/Merino Liner | Urbex
    Female Sizes XS S M L XL
    Hand Girth cm 16.0 - 17.5 17.5 - 18.8 18.5 - 20.0 20.0 - 21.5 -
    inch  6.3 - 6.9 6.9 - 7.4 7.2 - 7.9 7.9 - 8.5 -
    Hand Length cm 15.5 - 16.5 16.3 - 17.2  17.0 - 18.5 19.0 - 20.0 -
    inch  6.1 - 6.5 6.4 - 6.8 6.7 - 7.3 7.5 - 7.9 -
     EU Size Equivalent  EU 6  EU 7 EU 8 EU 9 -
    Female Glove Models: W's Nordic

      

    Please note, our gloves are designed to fit snuggly to give you the best camera feel without compromising on warmth. If you prefer a looser fit, please size up.

    As we learn more and more about gloves we also learn that all hands are different. Some people have long skinny fingers and slim wrists, others have wide hands with short fingers.

    Our gloves wont fit all even with the right measurements from the sizing chart – but we try!

    What size should I get if I'm between sizes?

    For many, the best option will be to go up a size if your measurements are in between sizes.

    If you are between sizes or if your hands do not fit into the measurements on our sizing chart, we recommend prioritizing the fit for the girth measurement. The girth is the most important measurement and if you the girth size on the glove is too small, you won't be able to fit the glove.

    Should I size up for my liner glove?

    If you’re considering pairing a liner glove with your photography gloves, we recommend choosing the same size liner as photography glove. We designed our liners to be thin and fit inside of our photography gloves so we recommend your normal size in liners. There are two exceptions to this:

    1. Exception #1: If you are at the very end of the ratio size in the sizing chart, e.g. 1 mm from being a size Large, then we advise going up a glove size if you plan to often wear the liner with the gloves. 

    Exception #2: If your personal preference is to wear fairly loose gloves, then you should also go up a size when adding a liner. We don't recommend this as you will compromise dexterity with loose gloves and our priority is best possible camera feel. But you know best what you like!

    House tip: Make sure to chose a liner size that is snug/tight on your hand for the best Fliptech performance when wearing liners and gloves together.