Shipping & Delivery (EU Store)

**IMPORTANT REGARDING IMPORT TAX AND SHIPPING ORIGIN**

Products purchased via EU Store are shipped from our fulfillment partner based in Leusden, Netherlands.

Import duty and local taxes may apply in your country. Vallerret does not cover import taxes and potential customs bills. Customers are personally liable for any fees applied by national customs.

(Put in other words: These gloves are shipped to you from within EU. If you are a customer outside EU you need to import your gloves. Be aware that your purchase might exceed the import threshold defined by your national customs, meaning that your national customs may charge you an import fee upon delivery. The import tax rates vary from country to country, e.g. in Norway it is 25%. So if you are not expecting it, it can be a chunk).

Shipping Carriers 

• PostNL: International tracked shipments delivered by PostNL in collaboration with your national carrier. Your national carrier will deliver your package at your door or at your local Pick Up Point.
• GLS: International tracked shipments delivered by GLS to your doorstep. With communication another delivery attempt can be arranged or parcel can be picked up at your local GLS Pick Up Point.

SHIPPING TO THE UK:  Parcelforce Worldwide is GLS Network Partner and they handle deliveries of the packages in the UK. All the tracking information will be available under the link you'll receive in the Shipping Confirmation email, but you may also check Parceforce website with the International tracking # (available under the tracking link as well) to get more details on where your package currently is. If your package is already on its way and you have question regarding delivery or re-scheduling delivery times, you may contact Parcelforce directly or we can assist you.

Useful links:  https://www.parcelforce.com/depot-finder, https://www.parcelforce.com/contact-us, https://gls-group.eu/

Estimated Delivery Times

Once your parcel has been sent you will receive an e-mail with your tracking number and a link to the tracking website from where you can follow your product(s) journey to your door step.